Frequently Asked Questions

Therapy can be a place where you gain insight, understanding, problem-solving skills, coping strategies, hope, clarity, and practical next steps — all in a safe, non-judgmental environment. The benefits you gain depend a great deal on how you engage with the process and put into practice what you learn.

Your therapist provides a safe, non-judgmental space where you can grow and flourish. Their job is to help you set meaningful, measurable goals — and to help you reach them.

Along the way, they'll help you build skills that apply directly to what brought you in: problem-solving, assertiveness, emotion regulation, coping, stress management, and interpersonal skills, as needed. In other situations, their role is to offer hope and help uncover the underlying issues driving a problem in your life.

It's completely understandable to feel hesitant about seeing a new therapist after a disappointing experience. Your previous therapist may simply not have been the right fit, or their approach may not have matched your needs — certain therapy models are better suited to certain issues. (Research suggests, for example, that cognitive behavioral therapy is especially effective for anxiety and OCD compared with some other approaches.)

If you're unsure whether to book, we're glad to spend some time talking with you first to address any concerns. And if it turns out we're not the right fit, we'll gladly help you find someone who is.

One of the best predictors of success in therapy is a strong therapeutic alliance — the sense that your therapist truly understands you, has genuine empathy and compassion, can help you, and believes in you.

Approach matters, too. If you're facing marital struggles, for instance, you may want a therapist experienced in the Gottman Method. It also helps to choose someone experienced with concerns similar to yours — you wouldn't want to be a therapist's very first client for the issue you're bringing in.

In general, a problem worth seeking help for is one that meaningfully and negatively affects your work, school, relationships, mood, or another important area of life. Therapy can be a place to gain clarity, work alongside a professional to problem-solve, and get unstuck.

There are many types of therapy. A few well-known ones include cognitive behavioral therapy (CBT), psychodynamic therapy, solution-focused therapy, acceptance and commitment therapy (ACT), and the Gottman Method for couples. Each is suited to different needs and goals.

Our clinicians draw from a range of these evidence-based models, tailored to you. You can read about each therapist's specific approach on their profile on our team page.

Absolutely not. If a student struggling in math asked for help, would you think they were weak or flawed? Reaching out for therapy is a sign of strength, courage, and wisdom. It is wise to seek help when you need it.

If we're in-network with your insurance, your session is billed at a discounted rate called the allowed charge — a fee your insurer has negotiated with in-network providers, which they accept as full payment for the service. Until your deductible is met, that discounted amount is what you pay, and it counts toward your deductible.

For example: say a therapist's standard fee for a 55-minute session is $150, and the in-network allowed charge is $100. Until your deductible is met, you'd pay $100 per session (applied toward your deductible). Once your deductible is met, you'll typically owe a copay, coinsurance, or nothing — depending on your plan.

A few quick definitions:

• Deductible — the amount you pay in a calendar year before your plan begins to pay. (A $2,000 deductible means you cover $2,000 of covered services before your insurer starts paying.)
• Coinsurance — a percentage of the cost you pay. If your coinsurance is 20%, your plan pays 80% and you pay the rest.
• Copay — a flat fee you pay per visit, such as $20 to see a therapist.

For our current rates and the insurers we accept, see our Fees & Insurance page.